In addition to working with the City’s Innovation Team to define measurable objectives for the next three to five years, Cityfi led a series of engagement activities with internal stakeholders, civic leaders and the public. Activities included supporting internal management meetings to link the strategy to the work already underway at City Hall; designing and hosting a series of workshops to explore a more user-centered approach to a smart city; a day-long open house for city staff and the public which included presentations of international best practices, ways to prioritize opportunities, and a general education session on smart cities; a public innovation event with demonstrations of potential technologies; a panel discussion on best practices from other cities, and yet another opportunity for the community to weigh-in on the location of potential smart city pilots and discuss neighborhood opportunities for innovation.

Cityfi also supported the development of a public-facing website which adapted the strategy for broader consumption and created a graphic novel to tell the story of how smart cities impact visitors, residents, and business owners with visuals that cross cultural and language barriers (i.e. no text).